Your privacy is not a formality at fbazee — it is a core commitment. This policy explains exactly what personal data we collect, why we collect it, how it is used, who it is shared with, and what rights you hold over your own information.
Privacy at a Glance
The following cards summarise fbazee's core data practices. They are provided for convenience and do not substitute for the full Privacy Policy text below, which all players are required to read.
fbazee collects registration details, identity documents for KYC, transaction records, device and browser data, and gameplay activity. We collect only what is necessary to operate the platform and meet compliance requirements.
Personal data is used to verify your identity, process deposits and withdrawals via bKash, Nagad, and Rocket, deliver the games and services you request, detect fraud, and comply with applicable legal obligations.
fbazee does not sell personal data. Data is shared only with trusted third-party service providers — payment processors, KYC verification partners, and game studios — strictly to deliver the fbazee service to you.
All data transmitted between your device and fb azee is protected by SSL/TLS encryption. Access to personal data internally is restricted on a strict need-to-know basis. Account passwords are stored using industry-standard hashing and are never held in plain text.
fbazee retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Transaction and account records are typically retained for a minimum of five years following account closure.
You have the right to access, correct, or request deletion of your personal data held by fbazee. You may also object to certain processing activities or request a restriction on how your data is used. Contact [email protected] to exercise any of these rights.
About This Policy: This Privacy Policy applies to all personal data collected and processed by fbazee in connection with your use of the fbazee website and associated services at fbazee.vip. By using the fbazee platform, you acknowledge that you have read and understood this policy. If you do not agree with how we process your data, you should not use our services.
fbazee ("we", "us", "our") operates the online casino and sports betting platform accessible at fbazee.vip. As the data controller for the personal information you provide when using our service, fbazee takes its privacy obligations seriously. This Privacy Policy has been drafted to give you a clear, honest, and comprehensive account of our data practices.
This policy should be read alongside the fbazee Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. Collectively, these documents form the full agreement governing your relationship with fbazee.
The fbazee platform is designed for and directed exclusively at adults aged 18 and above in the Bangladesh market. All personal data collected is processed in Bangladeshi Taka (৳) transaction contexts and in accordance with internationally recognised data protection standards.
Depending on how you interact with the fbazee platform, we may collect and hold the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, gender, government-issued ID number |
| Contact Data | Email address, mobile phone number, residential address |
| Financial Data | bKash / Nagad / Rocket mobile account numbers, Visa/Mastercard details (tokenised), transaction history, deposit and withdrawal records in ৳ |
| KYC / Verification Data | Copies of National Identity Card (NID), passport, proof of address, selfie photographs for biometric verification |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation data (country/region level) |
| Usage & Gameplay Data | Games played, bets placed, wagering amounts, win/loss history, session duration, bonus usage |
| Communications Data | Support chat logs, emails sent to [email protected], feedback submitted via the platform |
| Preference Data | Responsible gaming limits you have set, self-exclusion preferences, marketing communication preferences |
fbazee does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where directly relevant to a responsible gaming self-exclusion request or a legal obligation.
fbazee collects personal data through the following means:
fbazee uses the personal data it holds for the following specific purposes:
fbazee processes your personal data on the following legal bases:
fbazee does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:
All third-party service providers engaged by fbazee are contractually required to handle personal data in a manner consistent with this Privacy Policy and applicable data protection standards.
Some of fbazee's third-party service providers operate outside Bangladesh. Where personal data is transferred internationally, fbazee takes appropriate steps to ensure that an adequate level of protection is applied to that data, consistent with internationally recognised data protection standards.
Such measures may include contractual clauses that obligate the recipient to protect your data to a standard equivalent to the protections described in this Privacy Policy. If you wish to obtain more information about the safeguards in place for any specific international transfer, please contact us at [email protected].
fbazee retains personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by applicable legal obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC data | Duration of account plus 5 years after closure |
| Transaction and financial records | Minimum 5 years from the date of the transaction |
| Gameplay and wagering history | Duration of account plus 2 years after closure |
| Support communications | 3 years from the date of the last communication |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
| Technical / log data | Up to 12 months from collection |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data that is the subject of a pending legal dispute or regulatory enquiry may be retained for longer than the periods stated above until that matter is resolved.
fbazee uses SSL/TLS encryption on all pages of the platform to protect data in transit between your device and our servers. We conduct regular security assessments and apply industry-standard practices to protect data at rest.
The technical and organisational security measures fbazee maintains include, but are not limited to:
While fbazee takes all reasonable steps to protect your personal data, no transmission or storage system is completely infallible. You are responsible for keeping your account credentials confidential and must notify us immediately at [email protected] if you suspect any unauthorised access to your account.
As a player on the fbazee platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected].
Request a copy of the personal data fbazee holds about you.
Request correction of any inaccurate or incomplete data we hold.
Request deletion of your data where there is no legal basis for retention.
Request that we limit the way we process your data in certain circumstances.
Request your data in a structured, machine-readable format for transfer elsewhere.
Object to processing based on legitimate interests, including direct marketing.
fbazee will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.
Please note that certain rights are subject to limitations — for example, we cannot delete data that we are legally required to retain for AML or KYC compliance purposes. Where we are unable to fulfil a request in full, we will explain the reason clearly.
fbazee uses cookies and similar tracking technologies on the platform to deliver a functional, personalised, and secure experience. The following categories of cookies are used:
By continuing to use the fbazee platform, you consent to the use of cookies as described above. You may manage or disable cookies through your browser settings; however, disabling strictly necessary cookies will impair your ability to use key features of the platform including login, deposits, and gameplay.
fbazee is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data belonging to a minor has been submitted to the platform, we will immediately close the associated account, delete the data, and return any deposited funds to the payment method used.
Adults in households with minor children are responsible for ensuring that minors do not access the fbazee website or create accounts. If you believe a minor may have accessed fbazee through your account, please contact us immediately at [email protected].
fbazee may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will update the "Last Reviewed" date at the top of this page and, where practicable, notify registered players via the contact details held on file.
We encourage you to review this Privacy Policy periodically. Your continued use of the fbazee platform after any update constitutes your acceptance of the revised policy. If you do not agree with a material change, you should close your account and cease using the platform.
If you have any questions, concerns, or complaints about how fbazee handles your personal data, or if you wish to exercise any of your data rights described in Section 10, please contact our support team:
fbazee aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days. For complex requests, we may require up to 90 days in total and will keep you informed of progress.
When contacting us about a data rights request, please include your registered username and a clear description of the data you are enquiring about. This will help us locate your records quickly and respond efficiently.
Now that you know how fbazee protects your privacy, you can enjoy our full range of games and betting markets with confidence. Explore cricket betting, slots, Teen Patti, and more — or visit our FAQ if you have any further questions.
18+ only. Gambling involves risk. Please play responsibly.